Sinclair Operations GroupHealthcare operations leadership
Fractional and interim COO · Multi site healthcare

Most operators read the news report. I read the weather.

Sinclair Operations Group helps PE backed and founder led healthcare platforms see trouble in staffing, access, and revenue cycle weeks before it shows up in the P&L, then builds the teams and cadence to fix it.

19 years in operations22+ launches, JVs, and acquisitions5 statesMPA, Seton Hall
The approach

The news report versus the weather report

Monthly financials, EBITDA, and survey results are the news report. They are accurate, they are important, and they arrive after the damage is done. By the time a margin miss shows up on the P&L, the cause is usually six to eight weeks old.

The weather report is the set of leading indicators your front line already produces every day: open shifts, unanswered calls, stalled authorizations, slow charge entry, and new hires who quietly stop showing up. Read them weekly, give each one an owner, and you get to act while the problem is still small.

Every engagement starts with a 30 minute Weather Check: a conversation about the signals you track, the ones you do not, and where the next storm is likely to come from.

The news report

  • Monthly P&L and EBITDA
  • Collections and AR aging
  • Survey and audit findings
  • Turnover reported at quarter end
  • Patient complaints after they escalate

The weather report

  • Open shifts for the next two weeks
  • Call answer and lead to appointment rates
  • Authorization and intake backlog
  • Days from visit to claim
  • Escalations per site and who resolved them
Selected results

What the weather report has delivered

65% to 105%Staffing fill in 90 days16 sites running 24/7 with 2,200+ employees under a government contract portfolio in New York City.
6 mo to 14 daysBilling lagOperations and revenue cycle handoffs rebuilt in partnership with the CFO.
$1.8MEBITDA gain in 4 months$45M multi site specialty platform in New York City.
20 to 110+Children in active ABA careNew Jersey and Pennsylvania de novo clinics opened in under 9 months, with families starting treatment 30 days sooner.
35%Fewer acute hospitalizations12 dialysis centers and 1,800 patients, with $2.5M in annual cost avoidance and a 1+ star CMS Five Star gain.
70%Fewer stakeholder escalationsAfter adding a supervisor layer, values based training, and weekly Level 10 meetings across 15 managers.

Client names are kept confidential. Results come from fractional, interim, and direct operating roles.

Services

Where I help

I work as a fractional or interim COO beside a CEO, founder, or PE operating partner. The goal is always the same: leave behind a team and an operating rhythm that run without me.

Stabilize

Turnaround and stabilization

When staffing, access, or cash has slipped and the board wants a plan in weeks, not quarters.

  • Staffing and shift coverage models
  • Escalation paths and supervisor layers
  • Billing lag and revenue cycle handoffs
Grow

De novo launches and acquisitions

22+ launches, joint ventures, and acquisitions across 5 states, including 5 dialysis clinics opened on $18M of capital.

  • Launch playbooks and intake capacity
  • Operational diligence and integration
  • Licensure, credentialing, and survey readiness
Run

Operating cadence

A weekly rhythm that turns data into decisions and gives every metric an owner.

  • KPI scorecards and leading indicators
  • EOS Level 10 meetings and OKRs
  • SOPs that let site leaders solve problems themselves
Build

Leadership bench

The work is not done until someone on your team can do my job.

  • Manager development and succession
  • Values based leadership training
  • Automation that gives people time back
ABA and autism careBehavioral healthDialysis and kidney careUrgent careAmbulatory surgeryOphthalmologyWomen's healthVirtual careGovernment health contracts
How an engagement runs

From first call to handoff

  1. Weather Check

    30 minutes

    We talk through the signals you watch, the ones you miss, and the decision in front of you.

  2. Diagnostic

    About 2 weeks

    Site visits, data pulls, and frontline conversations produce a forecast and a short list of priorities.

  3. 90 day roadmap

    Executed, not handed over

    I run the plan with your team: cadence, owners, scorecards, and the fixes that move the numbers.

  4. Handoff

    Trained successors

    Your leaders own the rhythm. I stay available as an advisor if you want one.

Leadership

Fulcrum Leadership

A leader is the pivot point between two sides of an organization. Lean too far toward either side and the whole thing tips.

The brain side

  • Data, KPIs, and scorecards
  • Systems, SOPs, and automation
  • Budgets, forecasts, and capacity plans

The heart side

  • People, values, and respect
  • Frontline realities in front of executives
  • Coaching leaders to take my job one day
About

Bradley A. Sinclair Jr., MPA

I have spent 19 years running multi site, multi state healthcare operations: dialysis, ABA and behavioral health, urgent care, ambulatory surgery, ophthalmology, women's health, virtual care, and a 24/7 public health contract in New York City. Before founding Sinclair Operations Group in January 2020, I spent five years as Director of Operations at Fresenius Kidney Care, running 12 dialysis centers for 1,800 patients.

I describe myself as a human first. I lead with data and with respect, I give bad news together with a plan, and I measure my work by what keeps running after I leave.

  • EducationMPA, Healthcare Administration and Public Health Policy, Seton Hall University. BS, Kinesiology and Exercise Science, Rutgers University.
  • MethodsEOS and Level 10 meetings, OKRs, Lean Six Sigma methods, Power BI, Power Automate, and daily AI tools.
  • ServiceVolunteer Firefighter, East Franklin Station 27.
  • Off hoursBrazilian jiu jitsu brown belt with more than 10 years on the mat.
Hiring a COO or VP of Operations?

I am open to the right permanent seat with a multi site platform. If that is your search, I would welcome the conversation.

Reach out directly
Free download

The Multi Site Weather Check

Twelve leading indicators to review every week, what each one predicts, and a one page scorecard to run with your site leaders.

Download the checklist (PDF)
Contact

Book a 30 minute Weather Check

Tell me about your platform and the decision in front of you. There is no pitch on the first call. You leave with at least one signal worth watching this week.

Choose a time
Prefer email? bradsin.mpa@gmail.com

Include your organization, number of sites, and what is keeping you up at night. I reply within one business day.

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